Submit a Referral • Patient Portal • 877-552-6672

Welcome to our Referral Hub

Making Patient Referrals Simple and Fast

Hello and welcome to Compass Health Center's Referral Hub! Whether you're a family member, a friend, or a clinician referring a patient, we’re here to make the experience straightforward. Use the button below to access our referral form directly. After you submit the form, our admissions team will review the information and contact you within 24 hours to discuss the next steps. If you choose to use our fast-track phone referral process, please see the information below. Once we have gathered all the required information, we will automatically create a patient chart to speed up the admissions process.

At Compass Health Center, we deeply value coordinated care. We’ve streamlined our approach to ensure that each referral receives the personalized attention they deserve right from the start.

Submit a Referral Call Now

Flexible Hours to Fit Your Needs

Our call center and assessment services are available evenings and weekends to better accommodate your schedule.

Monday-Friday 7:30AM-9:00PM CST
Saturday-Sunday 8:30AM-8:00PM CST
“Compass saved my life! I came into Compass with suicidal ideations and no hope. After a couple of weeks of being in the program, I did not have those thoughts anymore. Compass helped me change my mindset, from a negative pattern of thoughts to a more positive and optimistic frame of mind.”

Emergency Department and Inpatient Psychiatric/Behavioral Health Unit

Expedited Admissions Process

How It Works

For our emergency room staff, inpatient hospital staff, or health plan care managers, we offer an expedited admissions process designed to meet your patient’s or member’s needs. To learn more about the expedited admissions process and line, please reach out to us at 877-552-6672.

Step 1

ER: Have your patient call Compass at the expedited number.
Inpatient Hospital Partner: Call us directly at the expedited number.

Step 2

Compass will ask the caller a few questions.

Step 3

Compass will work with caller to determine if our level of care is the next best step.

Step 4

If Compass programming is recommended, patient arrives at Compass and completes assessment. Treatment begins.

Our Commitment to ER and IPU Partners

We understand the critical role that timely psychiatric care plays in patient outcomes. Here's how we support our ER and IPU partners

Rapid Access to Psychiatric Care: We ensure that patients receive an appointment with a psychiatrist within a week of discharge—a commitment that significantly enhances patient health and meets the requirements of many of our hospital partners.

Breaking the Cycle of Repeat Visits: By providing timely access to psychiatric assessments and medication management, we help interrupt the cycle of repeat ER and IPU visits, promoting longer-term stability for our patients.

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Stats our Hospital and Emergency Partners Care About

40.3K
Contact Center Crisis Calls in 2023
91%
of patients start the same or next day
<10%
readmission rate at Compass*
1,000
crisis patients treated per day
* for patients seeking intensive behavioral health care in the 12 months following discharge from Compass PHP or IOP levels of care
Learn More

Submit a Referral

Fast Track Re-Admission & Referral Process

Please provide the necessary information to help us update our records and expedite the readmission process. Our aim is to facilitate a smooth transition with as little administrative hassle as possible.

Our Commitment

Compass Health Center is committed to providing continuous, patient-centered care. We look forward to supporting the patient's journey with minimal disruption in care.

Contact

Despina McBride Spencer
Sr. Director of Contact Center and Clinical Response
O. 224-221-2507
dmcbride@compasshealthcenter.net
phone-icon 1 877-552-6672