Parents & Family
It's understandable that new patients and their families may have questions or concerns, and Compass is here to help. Compass's experienced staff will assist you in navigating your treatment options and financial considerations.
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The Intake Process
When you reach out requesting treatment for your child or family member, one of Compass's experienced patient advocates will perform a telephone screening of the prospective patient’s presenting symptoms and psychiatric history. If clinically indicated, they will arrange a no-cost on-site or virtual assessment as soon as possible. Compass makes every effort to schedule this for the next business day.
During the assessment, a Compass clinician will meet with a patient or legal guardian to further evaluate their needs and discuss PHP and IOP treatment options.
Program Breakdown
Partial Hospitalization Program (PHP)
Compass’s PHP is a comprehensive mental health treatment program that runs Monday through Friday for six hours each day. It offers patients a safe and structured environment while giving them the freedom to go home in the evenings.
Intensive Outpatient Program (IOP)
Compass’s IOP is a short-term treatment model for individuals who want to focus on their mental health needs while still working, going to school, and maintaining life at home.
Dedicated Age-Based Programming
Compass Health Center is known for its intentional age-based PHP/IOP programs that acknowledge specific challenges experienced by patients at different stages in their lives. Compass’s commitment is to provide comprehensive treatment beginning with patients as young as five and up through adulthood. Evidence-based treatment modalities are tailored to each patient’s needs.
In addition, Compass has a wide range of evidence-based treatments led by a team of experts to address different mental illnesses like obsessive-compulsive and OCD & Complex Anxiety Disorders, Trauma, Substance Abuse Disorders, Mental Health, Pain & Illness, and school refusal in children and adolescents.
Compass’s programs are group-therapy based to encourage patients to have an interactive and immersive treatment experience.
It is found that group therapy:
- Makes patients feel more at ease about opening up during therapy sessions
- Improves a patient’s self-esteem and confidence
- Develops accountability
- Enables access to support
- Promotes social skills
- Provides a valuable sounding board
- Leads to self-discovery
Payment & Insurance
A Compass Health Center patient advocate will meet with you to explain the insurance authorization and claim submissions process, as well as the subsequent billing procedures.
FREQUENTLY ASKED QUESTIONS
Our Success Stories
Compass saved my life! I came into Compass with suicidal ideations and no hope. After a couple of weeks of being in the program, I did not have those thoughts anymore. Compass helped me change my mindset, from a negative pattern of thoughts to a more positive and optimistic frame of mind.
Patient
My child is leaving Compass more equipped to handle her emotions, her anxiety, her depression, and the things that all trigger these. She is willing to use the skills, which is a huge change, and this is all due to how well Compass worked for her.
Parent of Child Patient
I liked how in Compass, everyone was respectful of my opinions, pronouns, and preferred name. There was no judging, and you can open up to people. I also like how I can relate to other kids. I also really appreciate learning new skills.
Patient
Compass is a godsend. An amazing program for children who are struggling and families who are seeking help and guidance. I could not imagine that she would be so much better in less than 2 months. I wish we could have found Compass without going to the ER. Thanks for all you do!
The evening IOP program challenged me in a supportive and respectful way to help change my way of thinking. Compass provided me with the tools to help deal with life situations in a healthy way.
