Patient Referrals
Compass partners with referring providers and clinicians to support patients in need of PHP or IOP treatment.
Submit a referral Patient InformationWho Can Submit a Referral?
Compass requires a referral from the attending physician, psychiatrist, or nurse practitioner for the majority of its mental health treatment programs.
Patients seeking Substance Use Disorder as a co-occurring disorder can self refer and should call Compass Health Center to speak with an intake specialist as more information may be required.
Information for Referring Providers
For specific mental health treatment programs, we prefer that patient referrals come directly from the treating psychiatrist or therapist. Here are some key considerations mental health providers and clinicians should take note of when submitting a patient referral:
- Ensure that the patient’s information and the reason for referral are complete
- Attach all necessary supporting documents about the referral’s medical and psychiatric history
- Attach a separate document that highlights particular risks or safety concerns about the referral that we should be aware of
- Verify that all forms and documents are legible, to avoid additional questions
Continuity of Care
From the day of a patient’s admission, our team communicates regularly with the patient’s outpatient care team and any other key points of connection in the community. For our children and adolescent patients, the education specialist is in regular communication with their school social workers – and typically travels to the school for a transition meeting as the patient prepares for discharge from the program. Compass refers back to the referring provider or clinician once the patient completes the program.
Information for Your Patient
Please inform and ask for consent before submitting your patient’s mental health referral. After we carefully review your submission and have confirmed consent, Compass Health Center will make two attempts to reach out to the patient. If we do not receive a response, we will notify the physician who made the referral.
Sometimes we receive a considerable volume of patient referrals, and it may take longer than expected to hear back from us on the status of your patient’s inquiry. We encourage you to ask your patients to call us for a follow-up. If a family member is to reach out on the status of the mental health referral application, please let them know that consent from the patient is required before any information is released.
How to Submit a Referral
Complete the form below.
Attach relevant documentation (e.g. psychiatric consultations or discharge summaries, medication sheets, laboratory results, physical findings) to help Compass effectively address your concern. Do not include youth criminal justice documents as they are unnecessary.
Once your referral has been reviewed, a representative of Compass Health Center will call your patient to arrange for an initial consultation. If the patient isn't reached after calling twice, the Compass team will coordinate with the referring physician.
For more information please call 844-552-0242.
