New Patients
We understand that seeking mental health treatment isn’t easy. But it doesn’t have to be difficult, either. Compass's team of professionals is available to help you navigate your treatment options and any insurance questions you may have.
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Intake Process
When you call to inquire about treatment, one of Compass's experienced intake specialists will conduct a phone-based screening of your current symptoms and psychiatric history. If clinically indicated, they will arrange an on-site or virtual comprehensive intake assessment as soon as possible. The Compass team makes every effort to schedule this for the next business day.
During the assessment, an expert intake therapist will conduct a comprehensive psychiatric assessment and collaboratively discuss the best treatment path for you.
First Day
We want you to feel comfortable and welcome on your first day and recognize that this looks different for all patients. A team member will greet you when you arrive and help you get acclimated to the program. You will join therapy groups throughout the day and have the opportunity to participate to the degree with which you feel comfortable. Members of your assigned treatment team will meet with you individually throughout the day to begin getting to know you, provide a more detailed overview of the program schedule & what to expect, answer questions, and begin the process of co-creating your individualized treatment plan and goals.
Partial Hospitalization Program (PHP)
Compass Health Center's PHP is a full-time, intensive mental health treatment program that you’ll attend five to six hours each day. It offers a safe and structured environment centered around group therapy while giving you the ability to return home in the evenings after a full day of treatment.
Intensive Outpatient Program (IOP)
Compass Health Center's IOP is a short-term treatment model that you’ll attend for three hours per day, three to five days per week, either during the morning or after school/work. This program is for individuals who want to focus on their mental health needs while still working, going to school, or spending time with their families/or whose symptoms are less severe than those for which PHP is recommended. Many PHP patients step down their level of care to IOP as their condition improves.
OTHER AREAS OF FOCUS
Compass is best known for its patient-centered age-based PHP/IOP programs that acknowledge specific challenges experienced by individuals at different points in their lives. Compass offers a wide range of evidence-based treatments focused on specific conditions:
Payment & Insurance
A patient advocate will meet with you to understand your unique insurance coverage situation and discuss your financial options.
FREQUENTLY ASKED QUESTIONS
Compass Success Stories
Compass is a godsend. An amazing program for children who are struggling and families who are seeking help and guidance. I could not imagine that she would be so much better in less than 2 months. I wish we could have found Compass without going to the ER. Thanks for all you do!
The evening IOP program challenged me in a supportive and respectful way to help change my way of thinking. Compass provided me with the tools to help deal with life situations in a healthy way.