On-Site Care Resuming In June

In response to the community’s requests for on-site programming, we are resuming in-person care alongside a comprehensive plan to ensure the safest environment for patients and staff.

We are offering our same evidence-based group therapy for all age-based programs where individuals learn skills, connect with peers, and effectively manage symptoms.

EXPANDED SPACES FOR CARE

48 group rooms (up to 800 sq ft each)
12 entrances
8 waiting rooms
130,000 sq. ft. of available space
200 individual offices

ENHANCED SAFETY PRECAUTIONS

Daily temperature and health assessments
Smaller groups sizes
Mandatory face covering for patients and staff
Extended nursing support available
Enhanced daily cleaning protocols

INTAKES

We are resuming in-person intakes as requested (with appropriate social distancing guidelines as outlined below).

VIRTUAL PROGRAMMING AVAILABLE

Compass will continue to provide virtual treatment to patients who fall under the following categories:

  • Quarantined (active or preventative)
  • Immunocompromised
  • Caring for children or others
  • Evening and weekend support
  • Geographical constraints

EXPANDED SPACES FOR CARE

48 group rooms (up to 800 sq ft each)
12 entrances
8 waiting rooms
130,000 sq. ft. of available space
200 individual offices

ENHANCED SAFETY PRECAUTIONS

Daily temperature and health assessments
Smaller groups sizes
Mandatory face covering for patients and staff
Extended nursing support available
Enhanced daily cleaning protocols

VIRTUAL PROGRAMMING AVAILABLE

Quarantined (active or preventative)
Immunocompromised
Caring for children or others
Evening and weekend support
Geographical constraints

INTAKES

We are resuming in-person intakes as requested (with appropriate social distancing guidelines).

INFECTION CONTROL GUIDELINES

  • All staff and patients are required to wear face coverings; they may choose to bring their own or if forgotten, they will be provided by Compass.
  • Staff and patients are encouraged to bring an extra face covering in case one becomes soiled during the day.
  • Patients should notify Compass staff if they are in need of an additional face covering during the day.
  • Discard disposable masks in the trash or take cloth face coverings home to disinfect in a washing machine.
  • Face covering should fit snugly but comfortably against the face.
  • When applying or removing face cover:
    • perform hand hygiene
    • hold ties or elastics
    • avoid touching face or the front of the face covering
    • While eating, face coverings should be removed by the straps and placed in a paper bag that will be provided.
  • Perform hand hygiene frequently, especially after eating, touching a common surface, using the restroom, touching your mask, coughing, sneezing, or directly interacting with a patient or staff member.
  • Hand hygiene can be performed by washing hands or using hand sanitizer. Washing hands is preferred but hand sanitizer can be used when soap and water are not available.
  • Please use the provided hand sanitizer throughout the day.
  • During mealtimes when masks will be removed, perform hand hygiene with hand sanitizer before removing mask and before putting mask back on after you are done eating.
  • To use hand sanitizer correctly, rub all surfaces of hands for 20 seconds. Let hands air dry completely.
  • No-touch door handles and no-touch trash cans have been installed/placed.
  • Avoid touching shared objects/surfaces.
  • Water fountains will not be available for use to help prevent the spread of the virus.
  • Water re-fill stations will be open and everyone is encouraged to bring their own water bottle to re-fill throughout the day.
  • When staff and patients arrive at Compass, they will be screened for temperature and symptoms of COVID-19. Screeners will also ensure everyone is wearing a face covering.
  • Hand sanitizer will be available at screening checkpoints for use before entering building.
  • Staff and patients who do not pass the screening will be asked to return home.
  • Gowns, face shields, masks, and gloves will be used by medical providers at screening checkpoints upon entering Compass and when medically assessing patients.
  • There will be a reduced number of staff in the reception area to maintain 6 feet of social distance between individuals.
  • No more than 10 people will be allowed in the group rooms to maintain 6 feet of social distance.
  • No more than 5 people in the conference rooms to maintain 6 feet of social distance.
  • No more than 2 staff per office at once to maintain 6 feet of social distancing.
  • Tours, staff lunches, and deliveries will be paused.
  • Restrooms will be limited to no more than 2 people at once.
  • Only 1 sink will be available for use in each restroom.
  • Limit to 1 urinal in use per restroom.
  • Signs will indicate which stalls, sinks and urinals can be used.
  • Limit 1 person at a time in elevator.
  • Arrows in our hallways will guide flow and indicate 6 feet.
    • Hint: three rug tiles is 6 feet.
  • Signs will indicate flow of stairs.
  • Our professional cleaning service has been disinfecting our facilities every evening and will continue to do so. It is important to understand the parameters that our cleaning crew will be following so we can feel confident about our environment.
  • Professional cleaners will clean and disinfect frequently touched hard surfaces, per CDC determined cleaning schedule, OSHA rules, and our guidance.
  • In addition to professional nightly cleaning and disinfecting, cleaning of high touch areas will occur throughout the day by infection control personnel.
  • Each office, group room, and reception area, will have its own supply of cleaning materials which will include disinfectant spray, paper towels, hand sanitizer, and safely glasses/cleaning gloves for staff to clean and disinfect their work areas.
  • Please stay home if you feel sick — fever, cough, shortness of breath, sore throat, chills, muscle aches.
  • Notify the program director.
  • Contact your doctor.
  • If you begin to feel sick (cough, fever, chills) while you are at Compass, immediately notify your group therapist or program director, separate yourself from other employees or patients, and go home.
  • You should continue to wear your face covering at all times and leave the facility as soon as possible.
  • If you took public transportation to work, please let your program director know and an alternative way home will be arranged.
  • There are two strategies recommended by the CDC for patients and staff to return to Compass after suspected or confirmed COVID-19. Compass staff and patients can use either of these strategies to determine return to work.
    1. CDC’s symptom-based strategy:
    • At least 3 days (72 hours) have passed since recovery defined as resolution of fever without the use of fever-reducing medications and improvement in respiratory symptoms (e.g., cough, shortness of breath); and,
    • At least 10 days have passed since symptoms first appeared.
    1. CDC’s test-based strategy:
    • Resolution of fever without the use of fever-reducing medications and Improvement in respiratory symptoms (e.g., cough, shortness of breath); and
    • Two negative tests results more than 24 hours apart.

Please fill out the form below or call 224.306.1879 to learn more about the precautions we are taking to ensure your safety or to schedule an intake.

Please stay home if you are suspected of having or have COVID-19 or if someone you are living with is suspected of having or has COVID-19.