Compass saved my life and has been, by far, the best mental health treatment I have ever received.
Thank you very much to all the professionals at Compass. I have been enormously impressed by the clinicians, front desk and everybody at Compass. My daughter is a different person and although still has a long way to ride, she is feeling hopeful, upbeat and most importantly proud of herself. We have also learned a lot in the process and hope to be better parents going forward.
Before I started Compass I looked on the website and saw a testimonial that said, “It changed my child” – but I didn’t think that could really happen to me- until I went through Compass. But now I feel like me, but even a better me.
We are writing to thank your amazing staff for all the great help that you gave our son. Our son was in your School Refusal Program for about a month. It was quite an adventure to get him into your program, but things eventually fell into place.
From the moment we first walked into Compass, and each subsequent occasion thereafter, every single person that we encountered was kind, professional and caring. Everyone from the front office staff, to the therapists, psychiatrists and school staff, all welcomed our family into your program and made our son feel safe. He was extremely fragile and closed off when he first started.
Through the expertise and wisdom of your staff, our son gradually began to open up and trust. Every single time we went to Compass, we left there saying, “They are really good at what they do!” We were just overwhelmed with the gentle persistence and nurturing that the professionals showed our son and us…. We were absolutely blown away by everyone’s kindness and generosity.
We’re sure you know how lucky you are to have such an amazing team. Believe me, we were forced (by insurance) to explore other programs, and Compass is a one-of-a-kind place. We are so grateful that our son was able to be a part of it. We know that healing takes time, but after being in your program, we are seeing bits and pieces of “our old Son” and he is starting to show hope and happiness that we have not seen in a very long time.
On behalf of me, my husband and my parents, we want to thank you deeply and sincerely for all your work with our son. You have changed him from the inside out; he is literally a different person from the one who sat with me when I was at my wit’s end.
The last five years have been traumatic as we tried to manage his bipolarity along with his self-destructive behaviors. I can honestly say there were very few bright spots until now. He is showing a consistent ability to self regulate, reflect and plan. He is seeking out positive activities and avoiding negative ones. He is approachable, helpful and good humored.
We feel he is now ready to move forward in his job search. Please feel free to use us a reference if a parent would ever like to speak to another parent. We will give you high marks in all areas.
Again, we are so, so grateful for you individually and for the whole Compass experience.
You gave me my life back. This place is amazing.
My son is like a new child and school is shocked by the positive changes.
You are all angels that came into my life when I was so lost with what to do with my son.
My daughter attended Compass a few years ago. She is doing extremely well. We are so very appreciative of Compass staff’s help. My daughter is thriving, as she was accepted to many different colleges, is the leader of a Support group at school, and has taken on a leadership role in many aspects of her life. Compass made a huge impact in her life and extend my sincerest thanks!
My daughter asked that I hug everyone at Compass for her, she was so appreciative and we are so happy our daughter was able to get treated at Compass.
I want to take a moment and thank you and your exceptional staff for all the care, empathy and support they provided to myself and my daughter this past year. Words can not express how appreciative I am to have had such a wonderful group of professionals supporting my daughter during such a vulnerable time. All members of the Compass team, from the moment you enter the door, treated us with patience and kindness. This was especially appreciated the few times I had to reach someone in a crisis! Your staff was so responsive. The tools your team has provided my daughter are surely going to benefit her for years to come.
My son seems to be doing really well and he actually sent us a message, thanking us for getting him to Compass. I am really impressed with the help he got at Compass and so hopeful. I am so glad we found Compass.
We love the staff and all the services you offer….I would not hesitate to tell anyone about your program.
I wanted to express my appreciation of how you handled my family today. It was a very inviting and non-threatening environment from the first phone call to the moment we were greeted.
I wanted to sincerely and personally thank you and the rest of the Compass staff for truly opening my daughter’s eyes and helping her see her true strength, power, and gifts. The change in her is nothing less than remarkable and I can’t find sufficient words to express our heartfelt appreciation. Thank you, thank you, thank you.
So… it has been a week since our son left Compass. THINGS seem to be going very well. He and I had a problem last night and there were no anxious moments. He did not have a single episode! He auditioned for a role in the school play yesterday and made it! He is actually making more and more plans with his friends from school.
I know that we are not out of the woods but every day seems to be getting better and better. I wanted to once again thank you for all that you did for us! I am not quite sure we would be as far along in the healing process without you!
In the seven years we have been working with people in the mental health field we could not have found a better group of people than Compass. I wish we met you earlier… by and far the people at Compass have been the most professional and knowledgeable group of people.
Night and day difference in professionalism and quality of care from other places.
Compass is a great example of how psychiatry, cbt, and family therapy can work together.
Front desk staff is extremely nice and helpful…
We really appreciated that the Compass therapists treated our daughter with so much dignity that she left here everyday feeling better than when she came.
I want to thank you for the incredibly compassionate care you have provided for our family during the past few months. Your honesty, patience, persistence, hopefulness, and sense of humor has been amazing during what has been a very difficult time for our family. As I wrote in my evaluation, our expectations and hopes for our experience at Compass were surpassed at every level, every single day.
You have added important layers of perspective for us and have given us all new tools for the future. I feel our daughter is as well-prepared as she could possibly be to go into this school year – and I am hopeful about the future and yet also appreciate your message that you will be waiting in the wings if necessary.
Thank you for everything.
I think everyone should be required to do 2 wks at Compass even if they don’t know they need it.
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I have to tell you the therapists here are just the most special, caring, smart people. Staff care so much here and so amazed how helpful they are… I am not the only one who says it but all the group members say it and I am so proud.
The Compass model of care is the best out there.
I don’t know how you guys do it but are amazing and so needed in the community…My child was once at “other program” and they suck.
I would refer my friends to this place any day… you guys are really helping my child.
I wanted to say thank you from the very depths of my heart and soul. I know that you are aware of how difficult these times are for families, but I don’t want to assume that you know how much your attention, love, and support has meant to me. I have typically felt “alone” in my struggle to help my daughter. You guys took that away and provided me with everything that I needed to be strong for my daughter.
I need to congratulate the Compass staff because of the amazing care that you provide and that I have never done this well over so many years of medication and therapy.
Compass is a great place, you really helped my daughter.
I want you all to know how much Compass made a difference in our lives. We are so thankful we found you.
I have worked with a number of hospitals throughout the years. BY FAR Compass is the best with follow up and continued care after patients have left PHP. I know when students come here, they will be taken care of.
Attending Compass was the best decision I ever made and it saved my life.
Everyone should attend Compass regardless of their struggles because it was so helpful.
Compass is the Ritz-Carlton of facilities.
You guys did a miracle with me. You guys changed my life.
Compass is a “worldclass organization” and my daughter’s time here was a lifesaver.
This was the first time in over a year that Patient has not had a lot of anxiety and attributes it to the wonderful staff at Compass… I have never experienced such great collaboration of care and I felt very supported so just want everyone to know what a great job you’re doing!
Our family, and all of Chicago, are lucky to have Compass.